Accessibility

The ArcelorMittal Orbit is an attraction open to all. As such, we are totally dedicated to providing equal access for all visitors. Find out more about our amenities, facilities and services below.

The Slide

As a part of The Slide planning process we consulted Queen Elizabeth Olympic Park’s Built Environment Access Panel (BEAP) regarding its accessibility. We have endeavoured to make sure The Slide is as accessible as possible.

To help us do this, we ask that any visitors who may require assistance to Ride The Slide, such as visitors with any form of disability or additional needs, to contact our Ticketing and Information Line prior to making a booking in order to discuss how we can best facilitate their visit and meet their accessibility requirements. We understand that each individuals’ needs are different and hope that this tailored approach will maximise the level of access that we can provide for The Slide.

To find out more information and for help with planning your visit please call the Contact Centre on 07707 123456, or alternatively, WhatsApp or you can email us via [email protected]

Visitors with Learning Needs and Developmental Differences / Disabilities

The attraction can be very busy during the school holidays, but the capacity of the platforms is controlled by the Visitor Experience Hosts to ensure they do not become overcrowded. We recommend visiting at the start or end of the day in order to enjoy the quietest periods. On the viewing platforms, Visitor Experience Hosts are always on hand to show visitors to a quiet area if needed. We play low background music on both viewing platforms. The soundscape featured as visitors descend the 455 stairs to the ground plays recorded clips from various London locations at regular intervals along the external staircase.

The attraction regularly hosts groups of school children and seniors. You can contact us in advance of your visit if you want to ensure that the platforms are not going to be too crowded when you visit and we will endeavour to do what we can to assist your during your visit.